Letter to New Members

New-member-info-011024

Welcome to Park Wrekin Gymnastics Centre

Our aim is to provide quality coaching in a happy and safe environment where each gymnast has the opportunity to fulfil their gymnastic potential.

Please find below some ‘house admin’ which we hope will answer any initial queries. If however you have any further questions please email [email protected] or telephone 01952 257646.

• DROP OFF & COLLECTION

Please aim to arrive 5-10 minutes before the class start time and report to reception for registration.  A coach will be on hand for introductions and guide them to the appropriate member of staff.  Parents are welcome to stay on site and use the café or leave and return at the end of session time.

Please note – Hair should be neatly tied back; jewellery should not be worn – if ear rings cannot be removed they should be taped over.  At beginner/recreational level there are no specific requirements other than comfortable clothing and a water bottle, although we do not allow crop tops. All other departments will be advised what is required in terms of ‘kit’.

Collection of your child (Wellington) will be from outside – at the bottom of the steps (ground floor).  Fire exit doors will open at the end of each session from the main gymnasium hall.  Gymnasts will be handed to their appropriate adult at the door.  Should you be late collecting your child, there is a bell on the gym door to attract the attention of the staff inside.  If collection arrangements change, please let the office know on 01952 257646 which will reassure us and your child.

• CAR PARK – Please note, we take no responsibility for any vehicles parked or left overnight. Parking is entirely at the owner’s risk.

• PARENTAL ACCESS & VIEWING

Club Rules (and with child protection interest) are such that parents (except preschool) are not allowed to accompany their child into the gym.

New members will be escorted to class by either a coach or a member of staff.  We are able to offer viewing to our parents albeit limited. In return we ask that parents are considerate in their attendance and mindful of everyone wishing to spectate. It is not acceptable to block the viewing gallery with children’s toys, paperwork, seats or for anyone sitting on the window sill.

Entry to the building for viewing is Monday-Friday until 9pm, Saturday 1.45pm and Sunday until 3pm. For security and safeguarding reasons the reception door is LOCKED outside of these hours. We also strongly request that you do not open the door from the inside to allow visitors to enter once our reception staff have left.  If you wish to collect your child early from a class there is a bell on the exit door from the gym to get the coaches attention.

• PRE-SCHOOL PARENTS

All pre-school parents are expected to remain on site to be at hand in the event of your child needing the toilet (this is not the responsibility of the session coaches)

• DINK’S CAFÉ

The café is run by Davina and is an independent business.  Dinks offers a wide variety of wholesome foods at great value.  Orders are welcome and as a customer, you are welcome to watch the CCTV of the gym activity whilst enjoying your refreshments.  Opening times are displayed at the entrance of the café but are subject to change from time to time.

• ELECTRICAL DEVICES

Unfortunately we are no longer able to allow members to charge their devices within the building.  The recent increase in energy costs is very concerning for us and we hope you understand.  In addition, it has proved impossible to manage/control PAT testing on guest devices.  Of course in the event of an emergency, please talk to a member of staff if this causes you any problems.

• PHOTOGRAPHY & FILMING

Filming of gymnasts is strictly prohibited. Please do not attempt to photography/film your child either directly or via the screens around the building – we adhere to all British Gymnastics guidelines and policies.  By exception – any requests for photographs / should be made via the office.

• CLUB MEMBERSHIP

Annual Park Wrekin Club membership fee is currently £2 per month.

• BRITISH GYMNASTICS MEMBERSHIP – *PREREQUISITE

BG membership offers a wide range of membership benefits including merchandise discounts, but most importantly it ensures, in the event of an accident, your child has the appropriate insurance.  The first 2 gymnastics sessions are covered by our club’s own British Gymnastics Insurance, thereafter you will be expected to arrange membership in order for your child to train – please visit:-https://www.british-gymnastics.org/gymnet/register/registerstart

• FEES

All classes and squads are charged on a monthly subscription basis.

Current monthly prices as follows:

45 mins Preschool & Mini gym:  £28

1hr Class beginner:                   £34

2h Class rec/int/dev:                  £63

For all squad / development fees +2hrs fees will be communicated upon invitation to squad. Squad fees are calculated on a pro rata basis of 50 weeks.

We operate a no refunds policy, however, for new members we offer a two week ‘exit clause’ – if after two weeks your child does not wish to continue, we will refund the remaining sessions of that month.

• SUBSCRIPTION MEMBERSHIP / CANCELLATION POLICY

Should you wish to leave the Club cancellations must be activated/received between 1st & 18th of the month.

Failure to notify us within the cancellation period will result in the subscription fee being charged.

• HOLIDAYS & MISSED SESSIONS

Classes run throughout the year including bank holidays and school holidays* – with the exception of Christmas.  No credits are given for missed lessons due to holiday/ short term illness or other external commitments.

*summer pre-school timetable may vary

• ASSESSMENT & PATHWAY (BEGINNERS, 2HR REC & INTERMEDIATE)

All gymnasts undergo continual coach assessment during their sessions and details are uploaded to your child’s member page on the management system.  Once levels are completed your child will move to the next stage or be invited to change class where available.  For competitive squad gymnasts progress is communicated directly via the coaching team.

If you require further information or if you have a specific query regarding your child’s progress please email [email protected] and this will be forwarded to the Head of Department.

• COMMUNICATION & CORRESPONDENCE

All correspondence is by EMAIL – please ensure we are in your ‘contacts’ as our emails can often end up in ‘junk’.

• KIT

The PW kit shop, is based at Park reception and has a selection of leotards, PW T-shirts, hoodies, onesies and water bottles. Squad competition kit is also available.  Please email [email protected] with any enquiries or orders.  We also welcome donations of ‘pre-loved’ items for our occasional club sales.

• CLUB POLICIES – SAFEGUARDING, WELFARE, HEALTH & SAFETY

Park Wrekin Gymnastics Club is committed to ensuring the health, safety and welfare of its employees, volunteers, members and any other persons associated with the Club.  Our policies are based on all BG guidance and recommendations. Safeguarding (british-gymnastics.org)

For copies of any of our polices please email, [email protected]

• COMPLAINTS / CONCERNS

If you have any concerns that you wish to discuss, in the first instance please see below contact details who will deal with your concern and escalate where necessary.

General complaints:     [email protected]

Welfare concerns:        [email protected]

Notes for LILLESHALL MEMBERS:

Please aim to arrive 5-10 minutes before the class start time.

Lilleshall National Sports Centre, Lilleshall, Newport TF10 9AT – Please park in the main car park, cross over the road and walk up towards the main building.  Just before the stone archway, turn right signposted Kings & Princess Royal Halls.  Enter the building and a PW receptionist will greet you from just inside for registration.

• PARENTAL ACCESS & VIEWING

Club Rules (and with child protection interest) are such that parents are not allowed to accompany their child into the gym, staff are on hand to reassure your child and there is a large viewing gallery upstairs for your comfort.  We do ask that parents do not to distract or talk to your child during the session from the balcony.

• CAFÉ & BAR

Queens  Café is situated across the road from the gymnasium serving hot and cold food and drink.

• CHANGING FACILITIES – Changing rooms are available

Park Wrekin College School of Gymnastics and Dance Ltd

• Monthly Fee:
• Preschool & Mini gym:    £28
• 1hr Class beginner:           £34
• 2h Class rec/int/dev:        £63

• All fees are based on a monthly subscription (for squad fees please refer to full fee schedule) these are calculated on a pro rata basis of 50 weeks per year.
• Fees are to be paid monthly in advance, on the 1st of each month.  For members joining part way through the month, a pro rata payment will be calculated.
• Please ensure the payment arrangement is set up on your account in order for the gymnast to be registered for training.

Payment terms:

• Fees are calculated on a pro rata basis of 50 weeks per year allowing for the Christmas closure.
• Park Wrekin is closed on Easter Sunday but open on all Bank Holiday Mondays.
• Unfortunately we cannot offer refunds for missed sessions due to holiday, short term illness or other external commitments.
• Classes are non transferable as all classes are at full capacity
• Should it be necessary for the Club to cancel a CLASS due to circumstances beyond our control, a refund will be offered.
• On occasion elite squad training may be cancelled due to events or competitions. Sessions will be rearranged where possible.
• For all short term sickness and minor injuries there is no reduction.
• For squad gymnasts, if an injury occurs during training where injuries mean gymnasts are reduced down to physical preparation/rehab only – bills should be reduced to 4 hours per week, upon application to Brett Ince, Head of Elite.

Cancellation policy:

Should you wish to leave the Club cancellations must be activated/received between 1st & 18th of the month.

Failure to notify us within the cancellation period will result in the subscription fee being charged.

Competition entries:

For all competitions entry fees must be paid within given deadlines.  Any late entries will be subject to a late entry fee.

If your Son/Daughter’s work does not reach the level needed to maintain their qualification for the competition, the coaches will withdraw them from the comp. In this case the entry fee will be forfeited. If your Son/Daughter is injured and cannot compete entry fees are non refundable. Additional competition ‘expenses’ will be returned.

Parties:

Deposits are refundable up to 4 weeks before the party.   The balance or full payment will be required 2 weeks prior to your party date

Summer Camps:

All places are confirmed only upon full payment of invoice.  Refunds may be given up to 21 days before the camp.  Any later cancellations will be charged at 50%.

Any queries please telephone 01952 257646